Why Businesses Rely on Our Services
Just had Robert set me up with a new laptop. The entire process was completely pain-free and just an absolute delight to deal with. An honest, hard working gentleman. I highly recommend. A+ service!!!
Eric LaPointe - K&E Automotive
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Robert is a pleasure to work with. He quickly picks up my computer and work is done within a respectable timeframe. He has gone above and beyond and teaches how to do the necessary things a computer needs. His prices are very reasonable.
Cora Hall - Pieces to Patches - Westfield, MA
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Robert at Southwick Computer Services went above and beyond to help with my computer issues. From diagnosing and repairing problems to updating my system, everything was handled quickly, professionally, and with clear communication. He was knowledgeable, honest, and took the time to explain everything in a way I could understand. My computer is running better than ever thanks to his expertise. Highly recommend Robert for anyone needing reliable and efficient computer support!
Kristen Serwecki - Business Client - Westfield, MA
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Always excellent service.
Gene Griffin - Griffin's Lawncare - Granville, MA
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On time and promised with accurate quote and peerless service.
Steve Richter - RichCo Labs - Southwick, MA
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Robert is a life and business saver! My work laptop died the Wednesday before Thanksgiving. He fit me into his schedule so he could get working on it. I think he even worked on it on Thanksgiving. He got me back up and running in no time! He also helped me with a backup program to save my work files and data. Highly recommend Southwick Computer Services.
Mike Nicora - Suburban Appraisal Co. - Agawam, MA
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I have used Rob's services in my dental practice for about 5 years and found him to be very knowledgeable, honest, and reasonable. I would highly recommend him to anyone for computer and IT needs.
Dr. Mark Bourcier - Feeding Hills Dental Care
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Southwick Computer Services is my go-to for my business with everything IT, network, and computers. I met Rob a little over a year ago when my design PC that I bought off the web, thinking was a good deal, literally gave me multiple "blue screens of death." Rob came to my rescue when called, and was extremely personable and professional. He came out to my business, talked through the issues I was having, and decided it was best to take the computer with him to really figure out the problem in his office. He communicated professionally throughout the whole process and explained in detail, in layman's terms, what the issue was, which ultimately ended up being a dead PC.
I needed a new enhanced graphic design-heavy PC with a great graphics card, lots of RAM, and a really large internal hard drive – Rob built exactly what I was looking for at a very fair price, and in an expeditious manner – knowing full well that I was dead in the water without a design PC in my Sign and Graphics business. My primary purpose was using it to work with large design files, and also using it to run the software for my Large Format Printer and Plotter. That PC is still the workhorse of my shop, and runs flawlessly to this day.
Rob, being a master of his craft, I knew I could rely on him for my other needs – which included a business laptop, and an additional business desktop solution. He also provided network assistance, and came into my business to make sure everything was connected properly across my network and the computers could communicate with each other correctly, and also offered some software suggestions as well.
More recently, I made the mistake of leaving my laptop on the floor one evening after working at home, and accidentally stepped on the laptop. Unfortunately, I damaged the screen. Rob took the laptop back to his shop, ordered and replaced the screen in a timely manner and at a very reasonable price. He performs quality work and service to match.
All in all, Southwick Computer Services is there when needed, with prompt and professional communication, with very fair and reasonable pricing for the exceptional service they provide. I highly recommend Rob and Southwick Computer Services for your computer technology, IT, and computer service needs. They are, and forever will be my go-to, and should be yours too.
Adam Niksa - Mass Signs - Westfield, MA
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We have had the pleasure of working with Robert from Southwick Computer Services on multiple occasions for all of our computer and networking needs. His professionalism and reliability have consistently exceeded our expectations, making him our go-to provider for all IT-related services. We highly recommend his expertise and services for any business looking for reliable and efficient IT solutions.
Stateline Video Games - Holyoke, MA
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We recently took over ownership of a shop in Feeding Hills and needed someone to assist with our internet in advance of our grand opening. Rob was quick to respond to our (incredibly short notice) request & arrived the next day resolving each of our issues with ease. He offered some wonderful tips to make our internet faster & was incredibly professional. Would highly recommend for anyone's business and personal computing needs!
Valerie Krolicki - Scoops of Agawam - Agawam, MA
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Hats off to Robert of SCS and a huge thank you. Called this morning and by 4:30 in the afternoon I had a very nice new (refurbished) computer with everything transferred from my damaged hard drive. Excellent service - very fair price!
Nancy Allen - Unicorn Meadow Farm - Suffield, CT
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Extraordinary business! Quick response and turnaround time! Robert even picked up my laptop from my place of business. An incoming snowstorm threatened delay of the scheduled return of my repaired laptop. Robert contacted me on a Sunday and was able to return the computer ahead of schedule and avoid any delays. Nothing short of 5-stars!
Ben B. - FSC Insurance Agency - Southwick, MA
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Robert was very quick and professional when we worked together. More importantly he was very honest even when my repair was beyond the scope of things and he referred me elsewhere.
He will be my first call when I need help again!
Greg Viggiano - Trilogy Health - Granby, CT
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Robert was GREAT! He picked up my computer, texted me info in a timely manner, was upfront and realistic about pricing AND...he was comfortable fixing my Mac which can be hard to find.
Currently with quarantine most businesses are shut (and I can't just pop in the Apple store, my call to Apple support was a joke) but he followed social distancing and got me back up and running fast! He even sent me home with written directions on my new set up!
Moe Shea - Red Riding Hood's Basket - Southwick, MA
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Honestly, I can’t say enough greats things about Southwick Computer Services and Robert. I had recently ran into what I thought would have been catastrophic computer failure (business computer with irreplaceable important documents). After contacting Southwick Computer Services, Robert promptly began diagnosing and problem solving the issues with the utmost urgency.
Knowing that my computer was the backbone to my business, Robert wasted no time getting it up and running. He was able to not only fix it, but made it operate faster than the day I bought it. Extremely professional and knowledgeable. He really took the time to explain each issue and educate me on the matter. Needless to say, Robert is continuously making sure our equipment is operating at full potential.
Ben Tillem - 4 Brothers Construction
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Robert provides fast and friendly service and gave me great advice!
Matt Jolie - Congamond Pizza - Southwick, MA
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When I developed a virus that locked up my screen, I called Robert and he came to my rescue immediately. He cleaned out all the bad stuff quickly, and had me back in business within hours. He's the guy to see for any computer problems. Period!
Gary Winn - New Ears Affordable Hearing Care - Southwick, MA
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Awesome prices and very quick turnaround time, way better than Dork Squad!
I'm very happy😁 thank you again Robert!
Eric LaPointe - K&E Automotive
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People say that great customer service is a thing of the past, but I'm pleased to say that it's alive and well at Southwick Computer Services. I called Robert with an issue with my laptop and he responded quickly.
He actually came to me and picked up my computer and had it fixed by the next day. I cannot recommend this company enough!
Frank Bond - Stateline Video Games - Agawam, MA
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I called Rob in a pinch when my laptop crashed. He not only fixed the problem quickly and inexpensively, but kept me updated throughout the entire process. I cannot recommend Southwick Computer Services highly enough, and I will never go anywhere else!
Brian Gwozdz Rare Books - Westfield, MA
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I made the decision to upgrade the RAM in both my desktop and laptop computers. I am relatively new to the Westfield area so had been on the lookout for a small computer repair business. I am so grateful I found Robert of Southwick Computer Services!!
He not only upgraded the RAM, but also upgraded my hard drives - and just in time as the laptop hard drive was on it's last legs. Robert is a great communicator, stayed in touch with me every step of the way and saved me time by picking up and dropping off my equipment. Both work fantastically! Thanks Robert!!
Gina Panzieri - Small Business Solutions - Westfield, MA
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